10 days without receiving a response
Any news?Hello @laygbet ,
Thank you for reaching out, and we apologize for the delay you have experienced. We understand how frustrating this situation must be.
We are currently looking into your case with the relevant team and will follow up with a detailed update as soon as possible. We appreciate your patience in the meantime.
Best Regards,
Mihai, BetBrain Team
Attached is a screenshot with the information. Given the number of days that have passed, I can no longer see it any other way.Hello @laygbet,
Thank you for your patience, and we apologize for the extended wait.
To help us locate your case more quickly in our database, could you please provide the names of the tournaments you participated in, along with the placements and prizes you won? This will allow us to verify your case faster with the relevant team.
We appreciate your cooperation and will follow up as soon as we have an update.
Best Regards,
Mihai, BetBrain Team
Hello @laygbet ,Attached is a screenshot with the information. Given the number of days that have passed, I can no longer see it any other way.