Prize

[laygbet]

What about the players who won prizes in the slot tournaments? The payment hasn't been made yet.

 

[Mihai@BetBrain]

Hello,

I reported that to the Social Tournaments team.

You will hear from them soon.

We are sorry for the delays.

 

[Petra1985]

Hallo ich habe gewonnen lg

 

[Mihai@BetBrain]

Hello,@Petra1985

Can we keep the conversation in English?

Können wir uns auf Englisch unterhalten?

Best Regards,
Mihai, BetBrain Team

 

[Petra1985]

Yes, I won a prize.

 

[Mihai@BetBrain]

Hello, @Petra1985

That's great news, congratulations! To track down your win in our system, would you mind sharing a few more details, like which tournament you played, what placement or prize you ended up with, and the date it ended (or roughly when it was running)? Once we have that, we'll be able to check everything on our end.

Thanks a lot for bearing with us on this, we'll get it sorted out as soon as we hear back from you.

 

[Petra1985]

Hello,@Petra1985

Can we keep the conversation in English?

Können wir uns auf Englisch unterhalten?

Best Regards,
Mihai, BetBrain Team

 

[Petra1985]

Ok

 

[Mihai@BetBrain]

Ok

Thank you very much for sending that over. We have seen your entry in the Ultra Reels Fruteria Tournament of the Day (ended on 30/08/2026), in which you came second and won a prize of $15 in USDT and 800 Coins.

Your account balance has already received the 800 Coins for use in our social tournaments. If you'd like to claim the USDT prize worth $15, could you please provide us with your USDT wallet address on the TRC-20 (TRON) network? As soon as we have it, we'll forward the details to the team so they can process them.

 

[Petra1985]

Thank you very much for sending that over. We have seen your entry in the Ultra Reels Fruteria Tournament of the Day (ended on 30/08/2026), in which you came second and won a prize of $15 in USDT and 800 Coins.

Your account balance has already received the 800 Coins for use in our social tournaments. If you'd like to claim the USDT prize worth $15, could you please provide us with your USDT wallet address on the TRC-20 (TRON) network? As soon as we have it, we'll forward the details to the team so they can process them.

TYStnxVvsVsGq9eqy9jfrfsXYLwzYNk9FW

 

[Mihai@BetBrain]

Thank you for sending us your wallet address; now we have all the information we require. Just a quick note that the prize payments for this tournament will be processed together with those of the other winners, so it may take a bit before the money appears in your wallet.

 

[Petra1985]

Ok, and when?

 

[Mihai@BetBrain]

Hello @Petra1985 ,

As we mentioned earlier, the prizes for this tournament are paid out in one batch once all of the winners have been gathered, so we are not able to give you an exact day just yet. Your entry and wallet address are confirmed and in the queue, so there is nothing further you need to do on your side. As soon as the payments are sent out, your $15 in USDT will reach your TRC-20 wallet. Thank you for bearing with us in the meantime.

Best Regards,
Mihai, BetBrain Team

 

[dawinczo1999]

I'm jumping in on this thread. I also managed to win the tournament that took place on August 27, 2026. I'd like to know about the prize payout—where do I enter my crypto wallet address?

 

[Mihai@BetBrain]

Hello dawinczo1999,

Thank you for letting us know, and congratulations on your win. So that we can verify your result and arrange the payout, we will need the email linked to your tournament account together with your crypto wallet address. Once we have them, we will pass your details to our Social Tournaments team for verification and processing. Thank you, and we will be in touch.

Best Regards,
Mihai, BetBrain Team

 

[dawinczo1999]

Where should I provide this information? Will you be sending emails like you used to, or should I include it here in the post?

 

[Mihai@BetBrain]

Please send it in a private message. I will forward it to the Social Tournaments team for verification and processing.

We will only contact you regarding the Social Tournaments prizes.

 

[Petra1985]

Hallo dawinczo1999,

Vielen Dank für Ihre Nachricht und herzlichen Glückwunsch zum Gewinn! Um Ihr Ergebnis zu bestätigen und die Auszahlung zu veranlassen, benötigen wir die mit Ihrem Turnierkonto verknüpfte E-Mail-Adresse sowie Ihre Krypto-Wallet-Adresse . Sobald wir diese Daten erhalten haben, leiten wir sie zur Überprüfung und Bearbeitung an unser Social Tournaments-Team weiter. Vielen Dank, wir melden uns bei Ihnen.

Beste grüße,
Mihai, BetBrain-Team

Verstehe ich schon aber dauert ziemlich lange