The Winner's Guide for BetBrain's Social Tournaments

The BetBrain team extends its congratulations for your victory in one of our social tournaments! Your presence on this page probably means that you need some guidance on how to claim your tournament prize.

As such, follow these steps to streamline your experience of redeeming your well-deserved prize:

1. Ensure you have an account at the tournament sponsor’s platform

The tournaments belonging to this category have a certain sponsor that gives away the prize. As you may know, you receive a reward by placing in a winning place within the tournament’s standings. If you don’t have an account at the operator’s account, you’ll have to create one.

2. Make sure that you provide us with the correct email because we’re going to contact you through it

Considering that our procedure of rewarding you begins by contacting you, ensure that you provide us with the correct email address to which you also have access. You qualify for your reward only if you answer our confirmation email.

3. Don’t forget that providing us with the aforementioned email is mandatory

We need to contact you in order to launch the process of providing you with your prize. Moreover, you will need to send the email address that you used to register with the prize-awarding operator. Make sure that you can use that email address.

4. Check the period during which you can grab your rewards to make sure you respect them

There’s a limited period within which you can win your prizes. The tournament’s terms and conditions will clearly state this timeframe. We humbly ask you to check this detail and respect the stipulated period so you can benefit from the prizes obtained without issues!

5. Comply with the terms and conditions of the sponsor operator to have a smooth claiming process for your prizes

Given that the tournament sponsor provides the prize you’re about to redeem, you’ll have to respect the terms and conditions of this operator. As such, don’t forget to check these particular details so you can benefit from the rewards according to the accompanying rules!

If you require any sort of information or additional details, don’t hesitate to contact us at the [email protected] email. We’ll respond as soon as possible and will help you get over any issue we can assist you with.